Port Teams Bot Backend
James Daniels
We'd like to be able to Install a Port Teams Bot to our Microsoft 365 environment such that the bot can be authorised to communicate with members and channels in selected Teams Teams.
This could then be used as the backend in Self Service Actions to deliver messages to Teams or Users.
For example the recent Announcement feature could be connected to this proposed bot meaning the setup time to use that feature would be measured in minutes. Currently we've got to consider building our own backend service to handle the event from Port and figure out how to deliver into Teams. NOTE: Microsoft are end of life'ing the simpler WebHook method of posting to channels and pushing people towards building Bots and PowerActions... Not an ideal approach from a starting from zero context.
The vendor DX has produced their own Teams Bot to facilitate messaging users in Teams. As the customer configuring that capability it was very simple and straight forward. I think Port could build a bridge here too!